At Stoneline Designs, we understand that buying furniture online can be an intimidating process. Since our business began in 1988, we've worked hard to provide high quality furniture and excellent service to all our customers.
Our commitment to quality is reflected in the positive feedback we receive from our customers. Following are real letters from real customers of Stoneline Designs, selected from the many letters we've received over the years.
New July 2012Monte-
I wanted to send you a quick message regarding the conference table. As you know, I was a bit skepticle about paying the full amount of the table without ever having seen it. Having said that, the table blew me away. It is the most beautiful conference table I have ever seen. Our conference room is all glass and faces Tryon Street at the very heart of downtown Charlotte. It really is quite impressive. The table only enhances an already amazing room. For that, I want to thank you and assure you that I will be purchasing from you again soon. Thanks again.
New April 2010:
It's been almost nine months since we received the conference table and credenza from Stoneline Designs, and I wanted to let you know how much we have enjoyed the compliments we have received from our visitors. Since we are a glass container manufacturing facility, it is appropriate for the beautiful glass design table. The 12.5 ft Crescent conference table with scratched glass and the beautiful credenza definitely make a statement!
It was a pleasure working with Diana and Monte. You calmed my fears about ordering from an internet showroom. We could not be happier with the experience and the product.
New April 2010:
The Vector table was delivered and set up this afternoon. Delivery and setup were flawless.
The table is beyond beautiful. The design, engineering and construction are perfection. It is a work of art. I am more pleased than I could have imagined or anticipated.
Thank you so very much. I will use and treasure this table for the rest of my life, and no doubt it will be used and treasured equally by many others after me.
New December 2009:
Hello Diana and Monte,
I just wanted to get a quick note off to let you know that the credenza and display cabinet arrived just fine yesterday. It was delivered on a truck with the lift gate which allowed it to be deposited at our front door. With the installer who helped during our office construction we managed to break down the extremely well constructed shipping crates which withstood the vigors of the cross country trip with no damage. The quality of the crates was an indication of what was to come.
All the pieces were free of any damage including the specially requested granite top for the credenza which is just beautiful. The media cabinet required the muscles of a couple of electricians who were working on another suite in our building but with their help we got it into my office without incident. We got the shelves and doors installed and theyall fit perfectly. The lighting in the cabinet works just fine and the glass shelves are beautiful, and with the mirrored back, will show off the Steuben glass to maximum effect.
The brushed stainless steel is flawless and has a very nice crisp appearance which is just what I was looking for. It contrasts very nicely with the light stained ash. The sizes of the pieces look excellent in the office, not being too big or too small. Monte, I appreciate your judgment call on the hardware. The sandblasted lock looks great with the door hinges and both complement the look of the stainless steel side panels very well.
You have been super people to work with throughout this whole project. Everything was extremely professional and I appreciated your patience as we worked out all the details as to dimensions and finish. You obviously take great pride in your work and have every reason to be what with the outstanding quality of the materials you select and the skill with which you fashion them. Thank you very much! I'm very glad that I came across your site on the internet while looking for furniture for my office.
New October 2009:
The furniture arrived yesterday. It is unbelievable, and completely exceeded my expectations. I am a very details oriented person, and Monte's attention to details and use of quality materials is unlike anything I've ever seen. Things like matching covers over screw holes, routed indentations so the center outlet cup doesn't hang up on screw holes, grommeted cord pass-throughs and vents in the credenza, routed finger pulls, set screws in the power cups to perfectly adjust their height, soft felt backing on the back of the outlet cup covers so they don't scratch the glass, and so on. The weight and quality of the materials also deserves note. The 3/4" scratched glass is beautiful. The steel box tubing and 1/4" steel pipe used for the outlet cups is substantial. The stuff is weighty, beautiful, and functional. I purchase a lot of high-end "designer" furniture, but none of it compares to this. I literally stumbled across Stoneline Designs doing a web search for a conference table, and I couldn't be more satisfied with my decision to use you guys. In a world of poorly designed, mass-produced, cheaply constructed furniture, you guys stand alone in my opinion. Cutting edge contemporary designs crafted with true artisan hand-made craftsmanship. Rock on Stoneline.
Bass & Company Management Consultants
New August 2009:
I just wanted to let you know that I took delivery of the TV stand on Friday. It was amazing and more than what I ever expected. Thanks for the awesome work and once I finalize things in my new home I'll be back for a custom bookshelf to match this new piece.
New June 2009:
I am pleased to report that the table arrived on Friday with no issues. The guys could not have been more amicable and it was obvious that Brian takes great pride in your pieces. We are THRILLED with the table. It is so beautiful and the craftsmanship is stunning! Thank you for all of your assistance through the process. It was smooth and easy and the end result exceeds our expectations.
New May 2009:
I just wanted to let you know how beautiful your furniture looks in the duMol Winery conference room. The design coupled with the sea foam scratched glass are perfect compliments to the interior. Many thanks for a job well done!
May I take the opportunity at this time to thank you, Monte and Stoneline Designs for the magnificent conference room table. We have received so many compliments both from employees and outside guests who have seen it. We can't wait to receive the Axis Console which will enhance the table and room immensely. Everyone just loves it!
Terminal Construction Corporation
Dear Diana & Monte,
On behalf of our entire company I would like to thank you for your AWESOME furniture! We received and installed all our pieces without any problems and we are more than impressed. You have been a pleasure to work with and we will use you again. Many many thanks!
Susie & the I&S Investment team
Just wanted to let you know that our Vector table arrived yesterday and it's even more beautiful and well made then I had imagined. The delivery went very smoothly too. As you may remember I was worried about ordering online, but now I can honestly say that dealing with Stoneline has been a pleasure in every way. Thank you very much for all your help and advice. I'm sure we'll be enjoying our gorgeous table for many years to come.
Linda & Steve
We just got the table and it is absolutely gorgeous!!!
I was a little nervous ordering such an expensive table without being able to see it in person or touch it, but the table looked exactly as it did in your pictures (actually better), and it's everything I'd hoped it would be and more.
Thank you so much for such a wonderful table and great customer service!
Stoneline Designs exceeded my expectations from start to finish. Buying customized furniture online sight unseen, was at first glance, a leap of faith. My faith was rewarded tenfold. Diana handled my detailed questions and initial confusion over choices with grace and patience. I was educated to the point that I felt like I had engaged my own individual office design consultant.
The furniture is a peace of art built to last a lifetime. In my business of Financial Planning and Law, having a solid platform to work on such as the unique Axis conference table, imbues a lasting impression of a physical presence coupled with style.
Robert Kloss, JD CFP
President, ClearPlan Financial, Inc.,
Buffalo, New York
It was such a pleasure working with Diana, Monte and Sarah at Stoneline Designs. My inquiries were consistently answered almost instantly, completely and with a sincere, personal touch. There sure aren't many companies you can call and have someone recognize your name instantly!
It was so helpful before ordering to talk to Monte personally about the use and abuse his own dining table has taken over the years and how it has weathered the storm. Most reassuring.
The table arrived exactly when you told me it would and I couldn't be happier. The design is both beautiful and functional. I can sit under the support metal bar and cross my legs easily - even without the pedestal getting in the way. The quality of the workmanship is unsurpassed.
I admit I was nervous about ordering something that expensive over the internet, but I can only reassure anyone with the same concern that they have nothing to worry about. Thanks so much to all of you!
Santa Barbara, CA
We could not be happier with the conference room table that was made especially for us by Stoneline Deigns. We really struggled to find something that was unique and would make a statement in our commercial real estate office and we found it! We get compliments on our table regularly and are thrilled with the product and the customer service that Stoneline has provided. We will highly recommend them at any opportunity.
Jenna Materasso, President
Capital Real Estate Finance, Inc.
San Diego, CA
We absolutely love the furniture. The large conference table is perfect and looks stunning. The smaller one we ordered for the president's office is just the right size. The desk and the bookshelf as well. We are so pleased with the service, the craftsmanship, and the delivery. We were a bit nervous about making a large purchase like this over the internet, but once we spoke, I felt at ease immediately. This has been a great experience.
Vice President Finance/Operations
Just a quick note to tell you how pleased we are with our new conference table. We purchased the 8' boat-shaped, Radian conference table with the scratched glass top and the light cross-hatched steel base.
As an architectural firm, we wanted a conference room that made a significant design statement - this table does that. We've received nothing but compliments on this impressive piece of art. The design and craftsmanship are truly superb.
We cannot wait for our newly-ordered Axis Console table to arrive.
Keep up the high standards and quality work. We look forward to furnishing many of our projects with your creations.
Michael B. Wilson, AIA
Crump Wilson Architects, Baton Rouge, LA
I commend your crew. The delivery was quite professional and compact. We appreciated the phone call from Bart, zeroing in on the timing, as well as his complete and confident assembly of the unit. I guess that goes with being one of the craftsmen involved in construction.
That brings me to the piece itself. Absolutely beautiful, exactly what I had anticipated since I had visited your factory earlier and had seen some pieces first hand, fits into the decor of our home perfectly -- these are just a few of the expressions of satisfaction that Michael and I uttered after your crew left. I'm sure they were aware of how pleased we were, as we were oohing and ahhing the entire time they were here! A well-chosen piece,artfully designed, and constructed with quality and precision. I could go on and on. Thank you for creating this unit which we are proud and lucky to own.
I recently acquired a table, credenza and bookcase from Stoneline. I am very pleased with these pieces. They are beautiful and well made. Everyone who visits my office comments on them. In my opinion, they are clearly worth the price. Also, they were delivered on time and in flawless condition, in contrast to other furniture manufacturers I have dealt with. In all, I am very happy with your furniture and will contact you if I need anything else.
D. Roger Glenn, Partner
Edwards Angell Palmer & Dodge LLP
New York, NY
We have the Crescent style with straight edges. The top is glass with the scratched surface and clear border. The base is brushed stainless steel with the wood ends. It is 72" by 151". It seats 2 on the ends and 4 on the sides for a total of 12.
As architects, we wanted furniture that made a statement and reflected what we did. On top of that, our conference room is the focal point of our office. We have clear glass between the reception room and the conference room. We also wanted an extra wide table so we could flip through a set of plans and not have to lift our notepads every time. We looked all over the place for a conference table that would fit our criteria. When we saw your table on display we knew that we had found what we were looking for. Everyone who comes into our office makes a comment on the table. It fills the role we had anticipated for it, functionally and visually.
The installers said that they had never had a table go together so easily before. The quality of the craftsmanship used on the table is amazing. There is no detail that is not worked out.
Alan T. Tomasi, AIA
We just received our new Cessina desks and I wanted to let you know that we are very satisfied with them. The workmanship all the way down to the way it was packaged and shipped was top quality. We had just moved into a new office building and they fit in perfectly. The style is both modern and classy. I was a little skeptical about buying these desks through the internet without actually seeing them in person, but we took a chance and it certainly paid off. The desks are definitely impressive.
Richard F. Rotbard
President, PC America
Ordering our table from Stoneline Designs from the internet was very easy & hassle-free. Any time I
e-mailed Stoneline a request for information regarding the product, delivery date, etc, Stoneline answered promptly. And our service was as excellent as it was because Stoneline Designs is a reliable & first class company. The table is beautiful & is just what we wanted.
Leslie Berger - Highland Park, Illinois
"I have just taken receipt of an 8 foot long, "scratched" glass top, Crescent
table for my kitchen! I am in England and I had the table shipped from the
USA after I'd found it right here on the Stoneline website. I knew that it
would be easier to buy a table in UK, but fell in love with the Crescent
table that I'd seen first. Although the table was pretty heavy when it
arrived, the packaging was incredible and it arrived in perfect condition. I
was sceptical about paying so much money for something I'd not actually seen
before, but I was absolutely delighted when the table arrived as it exceeded
my expectations as far as quality and beauty were concerned. Well done
Diana, well done Stoneline!"
Nick Moss - England U.K.
Just a quick note to let you know how pleased I am with your product and the service I received from the both of you. Before finding your company I had surfed the Internet for several months attempting to locate just the right furniture for a home located in Sierra Nevada Mountains. The home is very light with river rock stone fireplaces, knotty pine wood floors, etc. Your Cessina line with its hardwood maple bases and natural stone tops was an ideal match.
Upon specifying the required dimensions for the desks, credenzas, end tables, dressers and the entertainment center I received from you very detail drawings for my review and approval. Since you previously had not offered a Cessina line bed for sale, I was extremely pleased that you were willing to work closely with me to define a queen and king sized platform bed that coordinated beautifully with the other pieces.
When the finished furniture arrived it looked even better than the model pieces displayed on your website. The workmanship and quality of the stone and hardwood was outstanding and all doors, shelves and drawers fit together and worked perfectly. In addition all design changes and special requests that we had discussed were implemented without exception.
It was a pleasure working with the both of you and please let your team know how pleased I am with the final product. Your high degree of customer service and outstanding product quality is certainly a rare find in today's world.
With kindest regards,
DigitGlobal Communications is very happy with the conference table we received from your company. We have been able to impress our customers and potential business associates. Definitely we received a product above and beyond the description and promises you gave us.
Sherry and I love the desk. It really looks great in the room and it has exceeded our high expectations! You guys should be proud of your work. We love the look and the high quality work. Your pictures on the web site matched perfectly with what was delivered and we also appreciate you getting the table done on schedule. Thanks again and we look forward to adding new Stoneline pieces to our home soon.
Thanks so much for the great desk and we are already looking at the web site for more stuff!
I just received my Crescent Credenza and it is a work of art -- absolutely beautiful! Thank you for providing me with an artistic, yet functional, centerpiece for my office. I'm obviously very pleased with the design and the craftmanship, and will be more than happy to act as a reference for you in the future.
Lance J. Bronnenkant, Ph.D.
A very big "THANK YOU" to Diana Hersh and everyone at Stoneline Designs.
First, allow me to say that purchasing such a high value item on the internet can be very intimidating. I was extremely apprehensive in spending so much money on an item that I had not seen in person. However, Diana reassured me as to the quality and beauty of the items that I had selected.
The process of selecting a design and making a purchase was seamless and effortless and everything was delivered in a timely manner as promised. The items could not have been packed and crated better. In fact, it took me over 3.5 hours to completely un-pack the crate! Once un-packed, I couldn't get over how beautiful and different my tables were. I must give kudos to the Stoneline Designs team for producing such an unique and well crafted product.
Everyone who knows me can attest to the fact that my taste is extremely discriminating. So much so, that I had gone almost two years without a dining room table. I had exhaustingly visited every furniture store in my area to no avail and finally turned my attention to the internet. I am so glad that I came across Stoneline Designs. I now have a dining room table and console that are without a doubt two of the most beautiful and unique pieces in my home and which I am very proud of. I can't wait to have my first party to show them off!
My only disappointment is that I don't have a larger home to purchase more Stoneline Designs pieces. Finally, anyone in the market for tables should consider a Stoneline Designs product. They will not be disappointed!
A VERY satisfied customer!!!
I wanted to take a moment to tell you how much I enjoy Stoneline Designs' work. I love collecting the pieces. I have now purchased two conference room tables for my office as well as a home dining room table and home office desk. I get a lot of compliments on them! I have never seen such beautiful work before.
Let me know when some new designs come out so that I can add them to my collection!
Landowners Title Agency
Thanks for the new tables, desks, and credenzas we just received from you. It's our second time doing business with you and we have been extremely satisfied both times. Your work is phenomenal, your materials are fantastic, your designs are great, and your customer service is always honest and accurate. We're huge fans of Stoneline. Thanks again.
Headwaters MB LLC
It was a pleasure to work with you. While during some research on the internet I found Stoneline designs in one of the listings. After looking through your website I knew it was something my client would love. From our first conversation, I found the company to be very professional. This was very important to me since I was out of state and we would only communicate through email, telephone and fax. Sometimes there is a concern working with a company strictly based on the internet, but your company met all my needs from design to shipping. I always received accurate information and timely responses. My client loves his open grid table. The craftsmanship is of high quality. I will definitely specify your products again.
Rachael Young, IDS Associate
Liquid Design Studios, LLC
Wow! I had been so busy with getting ready for my opening, that I forgot to tell you that the furniture came yesterday. It is wonderful. I love it! The workmanship is perfection and as I thought, looks fabulous in the gallery.
We love our 10' Radian table. If you get any more inquiries from Salt Lake City you can send them over.
James H. Woodall
South Jordan, Utah
Our law firm prides itself on quality work. That is one of the reasons we selected Stoneline Design to build our conference room table and credenza. They also did a fabulous job designing our reception desk and interior sign. The reception desk has both artful beauty and functionality. Stoneline's work is exceptional - of the highest quality - just like the work we produce. If you are in the market for high quality furniture that is not only functional but also creative and unique in it's design then Stoneline Design is the way to go.
Bill Wiggins, Director of Administration
Myers Bigel Sibley & Sajovec, PA.
Dear Monte and Diana
Re: Arrival of Cessina Credenza, 3-28-02, 4:30 pm
Our quest for a credenza became a reality today when your Stoneline Designs Cessina Credenza arrived at our home in Ocean City, NJ.
From our first telephone contact in December '01, and subsequent communications, including our visit to your workshop facility in Hillsborough, we enjoyed an appreciation for your good communication and your workmanship. We are very happy to have your finely crafted credenza in our living room.
We applaud the excellence you give to your work. And too, we appreciate the reliability of your forecasted production and delivery effort. The delivery itself was perfect, very clean and very smooth.
This note of thanks includes our best wishes for you.
Safari so goodie, Kathleen and Bill Lyon
I am glad to write nice things about nice experiences!
After seeing an ad for a Stoneline table in one of the design magazines, I inquired about securing one. From my first contact, I found the company to be very professional. The phone contact, the written communication and the catalogue were all top notch.
It was easy doing business with Stoneline. Accurate information was given and timely responses were a norm. Follow-up by Stoneline was very professional also. I placed my order and the shipping was equally professional. It was a pleasure to deal with a company that met my needs in both design specification and in purchasing and shipping.
The quality of the product lives up to the same high quality as the service provided.
Lux+, lighting + design
Dear Monte and Diana,
I'm sorry this is so late in getting to you, but I just had to write you to tell you how pleased I am with the Cessina desk. I have to say that there were a few elements of getting something of this size sight unseen, but alas, it is wonderful. I have inspected every detail with very discriminating eyes and have found virtually nothing wrong. The workmanship is very good. Now I only wish that I had more room to put more Stoneline furniture and more money to buy it all with!! Again, thank you, and I hope to be doing business with you both again soon.
It's been a long autumn! your furniture is wonderful and has added a measure of elegant simplicity to our office. In fact our customers are very impressed with the entire clean and purposeful look. Your contribution is a significant part to that. One of our biggest concerns is extreme attention to the minutest detail for our customers, you showed us that in your work and in turn our customers see that in our presentation to them. Again well done, and the very best of the season to you. Please feel free to turn the economy back on at any time.
May the season be peaceful to you and your family.
Nu Fern Fiber Optics
Dear Diana and Monte
Hi. Hope this letter finds you well. I have to tell you something. My wife thought I was nuts buying an expensive desk over the internet, sight unseen. Well I felt that you both were sincere and I believed that your product was excellent.
I was not disappointed on either of those counts. You both have been a pleasure doing business with even over the internet, and your product actually lights up the first floor of our house. It is SO beautiful.
I thank you,
We received our new conference room table on Tuesday and it looks great. We are really happy with it. It is a beautiful piece and a real statement for our graphic design office.
Thanks for doing a great manufacturing job and making sure it was delivered in excellent condition to our office.
Sincerely, Donna P. Barger President Sewickley Graphics & Design
The tables are everything we hoped they would be! Thanks for your patience in working with us. We're looking forward to the many comments and inquiries our friends and visitors are sure to make about these beautifully made pieces.
Larry & Sandy Ropka San Antonio, TX